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What is the Cancellation Policy of GOL Airlines?

Travel plans are unpredictable. You might have to cancel your trips due to unexpected situations. Knowing this fact, Gol Airlines has designed its policies to cancel your bookings. So, count on the Gol Airlines Cancellation Policy if you have to cancel your flight.

With the policy’s flexibility and customer-friendly approach, you can cancel your reservation without paying any fees and get a refund on it as well. Now, walk through the account that follows and grab more information about cancellation, requesting a refund, fees to pay, and more.

What is The Gol Airlines Cancellation Policy?

Before canceling your reservation with the airline, make sure you know its guidelines. So here are the Gol Airlines cancellation and refund policy highlights that you should go through -

  • You can cancel your trip within 24 hours of booking and get a 100% refund as per the flight fare selected. However, check the number of days left to the scheduled flight’s departure for free cancellation and refund on all ticket types.
  • The airline issues you a credit on booking cancellation or change. Use this credit for booking with the airline in the future. Use it to buy new tickets that include promotional fares, fare differences, or airport fees.
  • Be prepared for certain deductions from the refund amount, such as refund fees, cancelation penalties, or no-show charges. The deductions are according to the fare rules purchased.

Please note

Book with a GOL Airlines fare that facilitates you to change your flight or cancel it for a refund on domestic and international routes.

What is the GOL refund policy?

Who doesn’t like to get a refund after canceling a reservation? Understanding this, Gol Airlines has designed a smart refund policy in the best interest of its travelers. Here, take a quick look at its major points -

  • If you haven’t booked your tickets directly with the airline, you won’t be eligible for a refund.
  • You will get a refund if the airline cancels your flight.
  • You can request a refund within a year of the original ticket booking date. The airline will then consider your request and process it within a few days, irrespective of your payment mode.
  • In certain cases, the airline exempts you from paying extra charges. You also get your money back used for the booking.

Contact the airline for more details.

Please note

As per the GOL Airlines flight change policy, you can also request a refund on changing a booking when your ticket has residual value.

What Happens on a Failure to Board on Time?

It is considered a no-show if you fail to timely check in to your Gol flight on time or reach the boarding gate. So, you must pay fees as per the rules. Here, take a look at some -

  • Did you purchase a round-trip ticket but didn’t travel from the departure airport? Contact the airline before the first flight’s scheduled time and your return trip is assured.
  • Cancel the bookings on time with which you won't be traveling.
  • On rescheduling a new flight, pay the fees and fare difference, as required.

Does Gol Airlines Charge Cancellation Fees?

Yes, you have to pay Gol Airlines cancellation fees. The table here shows the charges to cancel a flight, the Gol Airlines cancellation refund, and the no-show fees.

Fees/RefundMax (Domestic fare)Premium Economy (International fare)


 

Plus


 

Light


 

Promo

DomesticInternationalDomesticInternationalDomesticInternational
Cancellation or Change FeesFreeR$370/ total fare

U$150/ the total fare


 

EE.UU/PUJ/CUN: U$280 or 100% of the fare

R$400/ total fare

U$180/ total fare

 

EE.UU/PUJ/CUN: U$310 or 100% of the fare










 

100% of the fare

Refund Amount95% of the residual value in Brazilian reais40% of the residual value in Brazilian reaisNon-refundable
No-Show ChargesFreeR$470 or 100% of the fare 

U$200 or 100% of the fare 


 

EE.UU/PUJ/CUN: U$330 or 100% of the fare

R$500 or 100% of the fare 

U$230 or 100% of the fare 

 

EE.UU/PUJ/CUN: U$360 or 100% of the fare

Source: https://www.voegol.com.br/en/information/change-flight

Please note

  • Contact the airline for updated fees and refund, and terms and conditions related, if any.
  • The airline charges whichever is lower - either the price mentioned or the total fare.

In Conclusion

Therefore, with the Gol Airlines cancellation policy, you can easily cancel your booking. So, follow the guidelines, check your fare types, and you will cancel your trip without paying any penalty. Additionally, if the airline finds you eligible, you can also get a refund.

If you need any assistance, contact the customer service team of the airline or the cancellationtickets Team for a hassle-free experience.

+1-855-446-4069