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How To Cancel Volaris Airlines Flights?

Are you looking to cancel your already booked Volaris flights? Don’t worry; you can easily cancel your flight as the airline allows you to cancel up to 3 hours before scheduled departure. However, you must note that the Volaris Cancellation Policy may vary depending on your fare categories and destinations. So, before requesting flight cancellations, you must have thorough information on cancellation rules and methods by which you can claim a refund.

What Is The Volaris Airlines Cancellation Policy?

When you find difficulty in completing the upcoming journey, canceling tickets is one of the ways to secure a portion of your booking amount. Cancellations can be done for bad weather, family emergencies, or any other uncontrollable factors. If you find yourself in such a situation, you can cancel your booking by following the rules discussed here:

  • Cancellations on domestic flights can be made up to 3 hours before departure; however, this depends solely on where you are flying.
  • You can request a full refund by canceling your flight journey within 24 hours of booking. However, the departure date needs to be at least one week away from the booking date.
  • The Volaris Cancellation Policy states that if you complete the check-in process via online platforms or at the airport, you are not eligible for cancellation.
  • If you are traveling with Plus Fares, you can cancel your booking by paying a portion of airfare as cancellation fees. However, you need to request a refund at least 24 hours before departure on eligible flights.
  • Volaris Airlines will issue refunds within 20 working days; passengers who use credit cards may receive refunds within seven business days.
  • For flights to the United States, Mexico, Central America, or South America, the airline offers a free cancellation period during which you can secure full refunds.
  • You cannot cancel your flights if you have scheduled your booking through third-party agencies. The airline will cancel such bookings, leaving you with no refund for flight cancellations.

Volaris Airlines 24 Hour Cancellation Policy

As per the Volaris flight cancellation policy, you are eligible for a full refund if you cancel your flight within 24 hours of booking. However, the booking must be made at least one week before the departure date. The Volaris Airlines 24-hour Cancellation Policy applies if you booked directly with the airline and you are flying to the United States or Canada. If you cancel a domestic flight within 24 hours, the refund will be issued using the original payment method. On the other hand, if your flight departs within 24 hours of booking, you can still cancel by connecting with the flight cancellation department at 1 855 86 52 747. Reach the concerned team as soon as possible and make flight cancellation requests with more efficiency.

How To Cancel Volaris Airlines Flight?

Cancellations are not always within anyone's control; however, if you are traveling with Volaris Airlines, you can comfortably request a refund. You can request cancellation through the official website, mobile app, customer service number, or by visiting the nearest center. In addition to other methods, you can also request flight cancellation by visiting the nearest Volaris Airlines center. Continue to learn about the process by which you can request a refund against flight cancellations.

Website/Mobile App

  • Be on the official Volaris website or use their mobile app.
  • Complete the login procedure using your
    • Username
    • Password
  • Look for the Manage My Trips tab and select it.
  • Enter the booking confirmation code and your last name.
  • Select your booking from the drop-down.
  • Scroll to identify the cancel tab; select it.
  • Input the reason behind the flight cancellation.
  • Follow the on-screen instructions and complete the flight cancellation method.
  • The airline will deduct cancellation fees from your booking amount.
  • In the end, you will receive confirmation mail.

Customer Service Number

  • Dial the Volaris customer service number 1 855 86 52 747.
  • Listen to the IVR menu.
  • Use the right key to speak to a representative.
  • Share your booking details while requesting the team to cancel your booking.
  • The agent will check eligibility and initiate the flight cancellation process on your behalf if your booking qualifies.
  • You may need to explain the reason for the flight cancellation. 
  • The agent will proceed with cancellation and get confirmation through your registered email ID.

In addition to the discussed methods, you can cancel your flight journey by visiting the nearest center. Connect with them and ask the team to complete cancellation procedures on your behalf. During the process, the agent will explain the Volaris Cancellation Policy according to your destination and fare class. If you have any doubts or need additional support from the customer service team, you can use the following numbers to reach them:

CountryVolaris Customer Service Numbers
USA1 855 865 2747
Nicaragua505 2251 2198
Guatemala502 2301 3939
Costa Rica506 4002 7462
Mexico01 (55) 1102 8000
El Salvador503 2504 5540

Does Volaris Allow Flight Cancellations With The Plus Fare?

Yes. Volaris Airlines allows more flexibility on flight cancellations if you are traveling with Plus fares. With these tickets, you can make cancellations up to 24 hours before scheduled departure. However, you can claim a refund only if you haven't checked in for your flight yet. These credits can be used to book flights and travel packages with Volaris.

To enjoy more flexibility, follow the conditions stated in the Volaris Airlines Cancellation Policy when using e-credits. Scroll down to know more:

  • You must use credits within 90 days from the date of issue.
  • Redeem travel credits only on the official website and mobile app.
  • Replacement is not offered if you lose the electronics credits.
  • Your credits depend on your ticket type, cancellation reason, and destination.
  • Transfer of points facility is not available with e-credits.

Conclusion

With Volaris Cancellation Policy, you can try to claim a refund; however, in most scenarios, the airline does not offer cancellation outside the risk-free period. Connect with the customer service team for better information on cancellation and refund clauses for your booking type.

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