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What is Avianca Cancellation Policy?

Emergencies never come with prior notice; sometimes, even the best travel plans can go awry. Therefore, Avianca offers a flexible cancellation policy to handle such last-minute emergencies. Passengers can easily cancel their Avianca flight online or offline and raise the refund request.

But before you jump into the process, it’s best to know the key highlights of the airline’s cancellation policy to avoid any issues later on. The policy guides you through the complete procedure and fees associated with it. Read on to get further details.

How to Cancel Avianca Flights?

It’s easy to cancel your Avianca Flight. You can either visit the official site and call off your journey or call the airline’s customer support team to seek help. Here are the details.

Cancel Flights Online

  • Navigate to the Avianca Airlines official site.
  • Click “Your Booking” on the menu bar.
  • Select “Manage Booking”.
  • Enter your Booking Code and Last Name in the respective fields.
  • Once you access your itinerary, select the trip you wish to cancel.
  • Click “Cancel Trip”.
  • Follow on-screen prompts to confirm your choice.
  • Get the confirmation email regarding the flight cancellation.

Cancel Flights Offline

  • Unable to cancel flights online? Dial Avianca Customer Service Number to get help.
  • Go to the Contact Us section and pick the country-specific number.
  • Connect to the IVR menu.
  • Speak to the airline’s live professional.
  • Share your booking details.
  • Ask Avianca experts to cancel your flight.
  • Raise a refund request if you are eligible.
  • Get a confirmation email on your registered email address.

What are The Terms and Conditions of the Avianca Cancellation Policy?

Let’s map out the highlights of the Avianca Airlines Cancellation Policy so passengers can easily cancel their tickets without any last-minute surprises. Here are the key pointers to know.

  • All passengers are entitled to a full refund if they cancel their flights within 24 hours of booking.
  • Make sure your flight is at least seven days ahead of the departure to utilize the risk-free window.
  • The Avianca 24 hour cancellation policy doesn’t apply to non-refundable fares and the airline only offers refunds for additional taxes.
  • The cancellation fee applies to all fares once you exceed the risk-free period.
  • Those traveling in Business and First Class can cancel their flight tickets for free, but they’ll get a refund in the form of travel credits only.
  • Passengers must pay the full fare as a cancellation fee if they neither board the Avianca Flight nor cancel it beforehand, according to the airline's cancellation policy.

What is Avianca Airlines Refund Policy?

Wondering if you can get a refund after canceling your Avianca flight or if your money will go in vain? Be familiar with the Avianca Refund Policy and see if you are eligible to raise a request. The airline’s refund policy varies by the fare type and the country of origin/ destination.

Avianca Airlines takes a few business days to process your refund. So, raise a request at the earliest and be patient.

Summing Up

Flight cancellations can be heartbreaking, especially if you are all geared up for the journey. But sometimes, we get stuck in last-minute emergencies where flight cancelation is the only option. So, if you are planning air travel, check the key terms and conditions of Avianca Cancellation Policy and request a refund if you are eligible for it. Dial the airline’s toll-free number or initiate a live chat to get more assistance.

Frequently Asked Questions

How do you avoid paying the Avianca Airlines Cancellation Fee?

To avoid paying the cancellation fee, you must either cancel your flight ticket within 24 hours of booking or purchase Business or First class tickets.

What happens if Avianca cancels my flight ticket?

In that case, you can rebook your flight on another Avianca flight for free. You can aslo raise a refund request if you no longer want to travel.

Is it possible to cancel one Avianca flight with a round-trip ticket?

Yes, but you won’t get any refund for the canceled flight if you are flying with non-refundable fares.

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